A regional health insurance carrier wanted to develop an analytics strategy that would deliver new analytics and information management capabilities. Their strategic goals were to improve overall competitiveness through the use of analytics to help drive medical cost reduction and improve transparency for providers, employer groups, and members.
To help achieve these goals a comprehensive assessment of the organization’s existing analytic and data capabilities was completed. Utilizing those findings, as well as industry trends, the areas of greatest strategic opportunity were identified. A facilitated dialogue was conducted with senior management to reach agreement on the greatest business value opportunity areas and establish project priorities for the organization. Based upon those priorities a multi-year roadmap was developed to deliver analytic projects, implement the future state solution architecture, and implement a BI competency center model that would support decision making for the company.
Key Project Outcomes
- The senior leadership team agreed on the analytics areas with the greatest business value opportunity for the organization
- An actionable roadmap was established to deliver on the business value priorities
- There was alignment around the future state technology and analytics delivery capabilities to be delivered
- Enough enthusiasm was generated to convince the leadership team to pull forward planned technology and people investments
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